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Stack NFT - youth sports NFTs
FAQs2023-05-26T16:33:22+00:00

FREQUENTLY ASKED QUESTIONS

What is StackNFT?2023-05-26T16:14:22+00:00

Stack NFT is an NFT platform that provides athletes, parents, coaches, and sports fans of all ages with the necessary technology to capture their favorite sports memories digitally by creating and minting youth sports NFTs. 

Why Use StackNFT?2023-05-26T16:14:37+00:00

The Stack NFT  platform makes it easy for anyone to mint royalty-free NFTs without any advanced knowledge of the minting or wallet creation process. Simply upload any image, customize it with our selection of decorations, and mint it in no time. Plus, we’re committed to being environmentally conscious. That’s why we’ve partnered with NEAR, renowned for its carbon-neutral network and unwavering support for several forest protection and restoration initiatives. 

What new features and functionalities does Stack NFT plan to introduce to the platform in the future?2023-05-26T16:14:53+00:00

Currently, our primary focus is on making it effortless and cost-effective for everyone to create and mint their own NFTs as digital collectibles to share with their friends, families, and fellow teammates. However, we have exciting plans to introduce a plethora of additional features, including trading options, video support, and much more in the future.

Who knows? Some of the athletes featured on our inaugural Stack NFTs might end up becoming renowned professionals, making these collectibles highly valuable in the future.

Do I own my NFT?2023-05-26T16:15:11+00:00

When you create an NFT with StackNFT it is instantly transferred to your NEAR wallet. Our minting does not hold any future royalties to your NFT and we do not control your NEAR wallet or the NFT after it is created. The ownership of your NFT is recorded on the NEAR blockchain, it is completely transparent and can be easily verified.

Why Partner with NEAR?2023-05-26T16:13:45+00:00

We decided to partner with NEAR to develop this groundbreaking NFT platform for several reasons. NEAR is a high-performance, developer-friendly blockchain that offers low transaction fees, fast confirmation times, and easy scalability, making it a suitable platform for NFTs and other digital assets.

Additionally, NEAR is known for its focus on environmental sustainability, as it uses a proof-of-stake consensus mechanism that consumes significantly less energy compared to the proof-of-work mechanism used by some other blockchains, such as Bitcoin. This aligns with StackNFT’s commitment to reducing its carbon footprint and promoting eco-friendly solutions in the sports industry. Furthermore, NEAR has a strong developer community and provides robust tools and resources for building decentralized applications, making it a promising platform for future development and innovation.

What is an NFT?2023-05-26T15:49:48+00:00

A non-fungible token (NFT) is a unique and non-interchangeable unit of data stored on a digital ledger (blockchain). NFTs can be associated with reproducible digital files such as photos, videos, and audio. NFTs use a digital ledger to provide a public certificate of authenticity or proof of ownership but do not restrict the sharing or copying of the underlying digital files.

What does Minting mean?2023-05-26T15:48:55+00:00

Minting refers to the process of creating an NFT, by establishing its first appearance on the blockchain or proving ownership of the digital item.

What is a Blockchain?2023-05-26T15:47:56+00:00

A blockchain is a distributed database or ledger that is shared among the nodes of a computer network. As a database, a blockchain stores information electronically in digital format. The innovation with a blockchain is that it guarantees the fidelity and security of a record of data and generates trust without the need for a trusted third party.

SUPPORT

Payment/Minting Unsuccessful2023-05-26T15:47:08+00:00

If you received the following error, an issue was experienced as payment and minting processes occurred.

Transaction not completed and minting was unsuccessful  

Why did I receive this error?

  • Possible payment authorization failure due to insufficient balance to cover the total on the checkout page
  • There could be an issue with the image being uploaded to Stack NFT
  • Asset minting was not successful due to an outage or issue associated with a third party integration

What steps should I take next?

  1. Ensure a valid coupon code was entered
  2. Ensure the payment method used has enough funds to cover the total shown on the checkout page
  3. Restart NFT creation by re-uploading your photo and completing the checkout process (please reference your email as a failure in minting should trigger an email notification)

If necessary, please contact customer support

Unable to Login2023-05-26T15:45:46+00:00

If you are unable to create an account on Stack NFT – please confirm you are using a valid email address and creating a password within the requirements.

If you continue to experience issues with account creation, or SSO from an existing Stack Sports product, please contact customer support

Unable to Upload a Photo2023-05-26T15:45:09+00:00

If you are unable to upload a photo, please be sure your file meets the following requirements for NFT creation:

  • File type: JPG or PNG
  • File size – Mint Now: up to 75MB
  • File size – Custom Decoration: up to 12MB
NFT Not Showing on Profile Page2023-05-26T16:12:52+00:00

NFTs are visible on your profile page in any of the statuses below:

Claim: NFTs in this status have completed minting to the blockchain, are ready for you to claim to your NEAR wallet. To complete this process, please click the ‘Claim’ button and you will be able to create/connect your NEAR wallet, and claim your NFT! Once claimed, your profile page will update accordingly and show the NFT as completed.

In-progress: NFTs in this status are in the process of minting on the blockchain. This process is expected to take less than one minute. Once minting is completed, your profile page will update automatically.

Completed: NFTs in this status have completed minting to the blockchain, and they have been claimed to a NEAR wallet. There is no further action required for NFTs in a completed status.

CONTACT CUSTOMER SUPPORT

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